If you cannot make it to a confirmed shift, you must notify your employer as soon as possible via the app. You’ve already signed a work agreement, and the employer is expecting you.
Cancelling more than 48 hours before a shift = automatic cancellation.
Open the Staffers app.
Go to “My Jobs” at the bottom left.
Select the shift you want to cancel.
Scroll down and tap “Cancel shift”.
Write a polite message explaining your reason.
Tap “Send request”.
After this, wait for the employer to accept your cancellation.
The employer may reject your request. If that happens, failing to show up could lead to strikes or other consequences.
You can read our full
Cancellation Policy