Approval of Hours⏱️

My shift time is not yet approved

Businesses have a cut-off period for approving working hours.

Standard Approval Timeline

• Employers usually approve working hours within 24–48 hours after the shift

• Since businesses may need time to review timesheets, they have until the end of the current month to edit, change, or update your working hours

If there are no corrections made, your recorded timestamps will be automatically sent to our payout partner for salary processing.

Important Reminder

It is very important that your working hours are correct.

• If you experience issues with clocking in or out, or notice incorrect timestamps, inform the business or employer as soon as possible, preferably before finishing your shift

• This helps ensure they are aware of any changes needed before approval

Can Staffers Edit My Hours?

• Staffers do not have direct access to change your timestamps

• Any changes must be approved by the business

Need Help Reaching the Business?

If you are unable to contact the business or employer:

1. Send us a message through the in-app support chat

2. Include the following details:

   • Date and time of the shift

   • Name of the business

   • A short explanation of the issue

We will contact the manager to verify the timestamps.
Once the business confirms the correct hours, we will update them accordingly.

Please note: No changes can be made without the business’s confirmation.

Reach out to Support.